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AutoCAD 360 Post-Launch Feedback
5:43 pm  .   June 6, 2013  .   admin

Responding to initial feedback on AutoCAD 360

Now that we’re past the initial stages of getting AutoCAD 360 released (phew!), we wanted to take a moment to respond to some feedback we’ve heard from you.

First and foremost, thanks very much to all of you who’ve shared your initial thoughts and experiences with AutoCAD 360. We love the positive comments we’ve gotten, and also truly appreciate hearing from those who’ve expressed their concerns. Continued feedback from you—both positive and constructive—is vital to ensuring we’re making AutoCAD 360 the best we can.

We’ve put together a Q&A below to address some of the more common things we’re hearing. So here it goes:

Q: Is AutoCAD 360 still free?

A: Absolutely, yes it is—and we plan to keep it that way.

Q: You have new AutoCAD 360 Pro “paid” mobile app plans; I don’t want to pay for AutoCAD 360!

A: We completely understand—and the good news is you don’t have to pay for anything! The new AutoCAD 360 Pro mobile app plans are completely optional.

Q: Why did you add these paid AutoCAD 360 Pro mobile app plans?

A: Many of our users who are working in professional settings have requested additional capabilities in the app to better enable more complex collaborations and sketching capabilities. We’re excited to be able to deliver on those requests with this latest release.

Q: Have you taken any of the features out of the AutoCAD WS mobile app and now are requiring us to pay for them with AutoCAD 360?

A: No; in fact, the new free AutoCAD 360 mobile app is more powerful than the AutoCAD WS mobile app ever was.

Q: What are the new features you’ve added to the free AutoCAD 360 mobile app?

A: Several things:

  1. The innovative new Smart Pen helps you sketch ideas much faster on mobile devices. For example, if you draw a circle or rectangle with the Smart Pen, it will guess what you’re trying to draw and automatically make it a perfect circle or rectangle for you.
  2. You can now access drawings directly from popular cloud storage options like Dropbox, Box, Egnyte, and more.
  3. You can now view linear dimensions in your drawings.
  4. The improved Marker tool allows for better commenting and free drafting.
  5. We’ve also improved the app’s performance and fixed a handful of bugs from the previous version of the AutoCAD WS mobile app.

Q: Do you plan to keep developing new features for the free AutoCAD 360 mobile app?

A: Yes, we most certainly will continue enhancing the free AutoCAD 360 mobile app with new features and functionality.

Q: I’ve experienced some problems with the new AutoCAD 360 web and mobile apps. Are you fixing these issues?

A: Yes, we’ve been working tirelessly since launch to fix the issues we’ve heard from you. Some of those have already been fixed while the others will be fixed in the next couple of days. Rest assured that as always, we’re working around the clock to provide you the best possible tools for your work.

So there it is—hopefully this helps address some of the common questions we’ve gotten so far.

As always, thank you from the bottom of our hearts for your honest feedback. We’ve worked very hard on AutoCAD 360; we want nothing more than to make you happy and productive with our new release.

- The AutoCAD 360 Team

  • jeff

    I’m having the same sync issues in 2014 as 2013, namely an error message whether I’m in autocad or not on the lower right of my screen that reads something like autodesk sync error, click on the button to troubleshoot. The link takes me to a useless web page with very basic troubleshooting steps, none of which work or are applicable. it’s getting tiresome.

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